“On behalf of our entire family, we wish to convey our sincere thanks for the quality of care that you provided for our father during his 10-month residence at Lansdowne Gardens. The personal and medical care that he has received has been given with respect and empathy. This is not an easy thing to do, as the body becomes increasingly frail, but the mind is still sharp. We have never had any reason to complain about the level of care that our father has received, despite the difficulties that we know that you faced in maintaining staffing levels during Covid. Please convey our heartfelt thanks to all the staff that have cared for him over the last year.”
McGrath family, 20 April 2022
“Thank you to the management and staff at Lansdowne Gardens for creating a safe space for my husband when he was very ill and in great need. The nursing staff were so compassionate and well trained, and the food was delicious and catered to his needs. With gratitude my family and I say thank you.”
J Hallen, Google Review, 7 March 2022
“Please pass on my sincere and heart felt thanks to all the staff at Lansdowne Gardens on Wycombe, who are all SO diligent in looking after our Mum. I don’t know here we would be without them. I greatly admire their dedication to the families knowing the risk that they may be exposed to Covid at any time. We also appreciate management’s huge efforts in implementing all the extra visiting channels and activities during this very difficult time.”
Matthew and Leone Lorrimer, August 2020
“We are so incredibly happy with the care that Mum has received since she moved into Lansdowne Gardens and are just thrilled with the decision we made. The staff are all fabulous and so very caring.”
Pam Clinch, July 2020
“Thank you so very much for all your help and oversight in organising Mum’s 90th birthday celebratory lunch. It was a truly wonderful and special day which everyone enjoyed, not least of all Mum.
You did a great job in decorating the Piano Room. Mum couldn’t believe that this was all done for her. “Is this all for me?” she asked. I must also mention the great food, in particular the really delicious pumpkin soup.
Autumn and her assistants were not only efficient but very gracious as well. I thanked them on the day but wish to acknowledge them in writing here as well.
Mum joins with me in thanking you Edwina, Autumn and her waiting assistants, the wonderful chef, Sally and anyone else who contributed behind the scenes.”
Barbara, June 2015
“A very big thank you for your assistance in organising the afternoon tea for mum’s 90th birthday. Mum really enjoyed her celebration, as did all the family.”
Marilyn, September 2014
“What could have been a very daunting task (both for my mother, entering a new stage of her life and myself facilitating this process) became a pleasure, with everyone at Lansdowne Gardens making us feel like we had been accepted into a new family. The down to earth warmth and candour shown to us was not at the expense of all the other myriad complexities that must be attended to in looking after a new resident’s health and well being. In every way I can only highly commend Lansdowne Gardens and everyone in it.”
“Thank you for your ongoing concern for us both! We are together and happy- what more can I say? Except that I have only the nicest things to say to all who ask me about Lansdowne and your staff.”